Privacy notice
How we handle the information you send us through this website.
Last updated: this notice should be reviewed and dated when the site goes live.
Who we are
ARRT Group Limited ("we", "us") operates this website. For any question about your personal data, contact us at info@arrtgroup.co.uk or on 020 3780 3001.
What we collect
- Details you submit through our enquiry form: name, company, email address, telephone number, site address and the description of your enquiry.
- Basic technical information generated by our hosting provider, such as IP address and browser type, used for security and to keep the site running.
Why we use it
- To respond to your enquiry, arrange a survey and provide a quotation.
- To administer any works we go on to carry out for you.
- To meet our legal, insurance and health and safety obligations.
Our lawful basis is your consent when you submit the form, our legitimate interest in responding to business enquiries, and the performance of any contract that follows.
Who we share it with
We do not sell your data. It may be handled by our hosting and email providers acting on our instructions, and by professional advisers or insurers where necessary. We may disclose information where we are legally required to.
How long we keep it
Enquiry correspondence is retained for as long as needed to deal with your enquiry and to meet legal and insurance record-keeping requirements, then deleted.
Your rights
You may ask for a copy of the personal data we hold about you, ask us to correct or delete it, or object to our use of it. Contact us using the details above. You can also complain to the Information Commissioner's Office at ico.org.uk.
Cookies
This website does not set advertising or analytics cookies. Your colour theme preference is stored in your own browser and is never sent to us.
Need a specialist on site?
Send us the building, the defect and a photograph if you have one. We will tell you the access method, the likely scope and a realistic programme.